How does the event work?
1) Gelato Festival Europa is the event where the most original gelato flavours created by master artisans challenges, as well as a pass to access the next stage of the journey leading to the final of Gelato Festival World Masters 2021. You can buy the ticket at the ticket office: you will have a bracelet and the map of the Festival that will allow you to taste all challenging flavours and the special ones, to take part in the courses and games of the yummiest village. Do not miss the chance to vote for your favorite flavour! Every activity included in the ticket can be consumed only once.
Can one ticket be shared by multiple people?
The ticket is personal, it is NOT SHARED and has a daily validity. There are offers and discounts for children under 1meter tall. To access each activity you will always have to show the bracelet, the stamp and the map in person.
Where can I buy the ticket? How much does it cost?
You can buy the ticket both online and at the Village cash desk.
Online you can find promotional rates on the limited offer until the day before the start of each stage.
During the days of the Festival the cost of the ticket will be the same both online and at the Village cash desk.
Do I have to print the ticket I purchase online?
The ticket bought online must be redeemed at the Village in paper format to pick up your bracelet and map.
How long will my ticket remain valid?
A ticket bought online for one of the Festivals an be redeemed at the Village in any day of that Festival at any time during opening hours. It remains valid for the entire day in which it is redeemed. Tickets purchased in the Village are valid for the entire day in which they are bought.
Can I just buy a gelato?
No, you can’t just buy a gelato, you can buy a ticket that allows you to participate in the Festival and to try all the activities in the Village.
How do I vote?
Together with your ticket, map and bracelet, you will also receive a card with a QR Code used for voting. Those who have a QR Code reader on their smartphone can vote on their own by reading the code and following the instructions. Those without a QR Code reader can go to the cash window in the voting area and get assistance from staff.
Are there flavours for those with Coeliac disease or who are intolerant to lactose?
All artisanal gelato at the Festival is produced fresh every day in the Buontalenti production area. For this reason we can’t guarantee the absence of contaminations. Sorry!